Privacy Policy

Privacy Policy

Effective Date: August 24, 2026

Auto FX Props respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how Auto FX Props (“Auto FX Props,” “we,” “us,” or “our”) collects, uses, protects, and shares information when you visit our website, contact us, submit a proposed order, request an estimate, communicate with our team, or otherwise do business with us.

By using our website or providing information to Auto FX Props, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The information we collect depends on how you interact with us and may include:

Contact Information

When you contact us, submit an inquiry, or request information, we may collect information such as:

  • Name

  • Company or organization

  • Email address

  • Telephone number

  • Mailing or business address

  • Information included in your message or inquiry

Order and Project Information

When you build or submit a proposed order, request an estimate, or work with us on a project, we may collect information related to:

  • Products and options selected

  • Restaurant, franchise, or project location

  • Installation requirements

  • Shipping or delivery information

  • Project specifications

  • Custom fabrication requests

  • Communications regarding the project

  • Estimates, invoices, deposits, and transaction history

Information submitted through the website may be used by our team to review product compatibility, project requirements, production needs, shipping, delivery, and installation considerations before an order is approved.

Account and Portal Information

If Auto FX Props provides access to a customer, franchise, or project portal, we may collect information necessary to create and maintain the account, including login credentials, account identifiers, business information, project information, and activity associated with the account.

You are responsible for maintaining the confidentiality of your account credentials.

Payment Information

Auto FX Props may accept payments through checks, ACH or bank transfers, credit cards, or other approved payment methods.

When electronic payments are processed by a third-party payment processor, payment information may be collected and processed directly by that provider. Auto FX Props may receive information concerning the transaction, such as the payment amount, date, status, and limited payment details.

We do not intentionally store complete credit card numbers unless necessary and handled through an appropriate payment-processing system.

Website and Technical Information

When you use our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Referring website

  • Date and time of visits

  • General website activity

  • Cookie and similar technology information

This information may be used to operate the website, identify technical issues, improve performance, understand how visitors use the site, and protect against fraud or misuse.

How We Use Information

Auto FX Props may use information we collect to:

  • Respond to inquiries

  • Communicate with customers and prospective customers

  • Review proposed orders

  • Prepare estimates and proposals

  • Confirm product compatibility and project requirements

  • Coordinate production

  • Process and document payments

  • Arrange shipping, freight, delivery, or installation

  • Provide customer and franchise support

  • Maintain customer and project records

  • Operate customer or franchise portals

  • Improve our products, services, and website

  • Maintain the security of our website and business systems

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with legal, tax, accounting, insurance, and regulatory obligations

  • Establish, exercise, or defend legal rights

  • Carry out other reasonable business purposes related to your relationship with Auto FX Props

We may also use contact information to follow up regarding products, projects, services, or an existing business relationship.

Cookies and Similar Technologies

Our website may use cookies and similar technologies that help the website function properly, remember preferences, improve performance, measure website activity, and understand how visitors interact with the site.

Some cookies may be placed by service providers that support website hosting, security, analytics, forms, shopping or inquiry-cart functionality, or other website features.

You may be able to limit or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

If Auto FX Props implements additional advertising, analytics, or tracking technologies in the future, this Privacy Policy may be updated accordingly.

How We Share Information

Auto FX Props does not sell personal information for monetary compensation.

We may disclose information when reasonably necessary to operate our business or provide requested products and services, including to:

Service Providers

We may work with companies that provide services such as:

  • Website hosting and maintenance

  • Email and communications

  • Information technology

  • Payment processing

  • Accounting and bookkeeping

  • Customer or project management

  • Data storage and security

  • Shipping and freight

  • Delivery

  • Installation

  • Professional consulting

These providers may receive information necessary to perform services on our behalf.

Project, Shipping, and Installation Partners

When necessary to fulfill a project, we may provide appropriate information to freight carriers, delivery companies, installers, contractors, vendors, fabricators, or other parties involved in completing an order or project.

Legal and Business Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law or legal process

  • Respond to lawful governmental requests

  • Protect the rights, property, or safety of Auto FX Props, our customers, or others

  • Investigate suspected fraud or unlawful activity

  • Enforce agreements or business policies

  • Resolve disputes

Information may also be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and as required for legitimate business, accounting, warranty, contractual, tax, insurance, dispute-resolution, and legal purposes.

Because Auto FX Props creates custom products and supports commercial installations, certain project and transaction records may be retained for an extended period when reasonably necessary to provide future service, repair, replacement, or project support.

Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, disclosure, or alteration.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. Users should use appropriate care when transmitting information electronically.

Please do not send passwords, complete credit card numbers, bank-account credentials, Social Security numbers, or other highly sensitive information through general website contact forms or ordinary email unless specifically requested through a secure method.

Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding personal information we maintain about you.

These may include the right to request:

  • Access to certain personal information

  • Correction of inaccurate information

  • Deletion of certain information

  • Information regarding how personal information is used or disclosed

  • Withdrawal from certain communications

Some information may need to be retained for legitimate business or legal purposes even after a deletion request.

To make a privacy-related request, contact us at info@autofxprops.com.

We may take reasonable steps to verify your identity before fulfilling a request. Privacy rights vary by jurisdiction, and we will respond to applicable requests as required by law.

Email and Business Communications

If you communicate with Auto FX Props regarding an inquiry, estimate, order, installation, repair, or project, we may use your contact information to communicate with you regarding that matter and related services.

Where applicable, you may request that we stop sending promotional email communications. Transactional, project-related, account-related, or legally required communications may still be sent when necessary.

Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, payment services, social media services, or other external resources.

Auto FX Props is not responsible for the privacy, security, or content practices of third parties. We encourage users to review the privacy policies of third-party services before providing personal information to them.

Children’s Privacy

The Auto FX Props website and services are intended for businesses, franchise operators, commercial customers, and adults. They are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through the website. If we become aware that such information has been provided to us, we may take reasonable steps to delete it.

Changes to This Privacy Policy

Auto FX Props may update this Privacy Policy from time to time to reflect changes in our website, technology, business practices, services, or applicable legal requirements.

The revised policy will be posted on this page with an updated effective date. Continued use of the website following an update constitutes acknowledgment of the revised policy.

Contact Auto FX Props

Questions, concerns, or requests regarding this Privacy Policy or our handling of personal information may be directed to:

Auto FX Props
Email: info@autofxprops.com
Phone: (239) 229-9317

Auto FX Props
Built by Hand. Installed Nationwide.

How Ordering Works

Every Auto FX Props order is reviewed before production to help ensure the right products, proper fit, and a clear plan for delivery and installation.

1. Build Your Order
Select the products and options you’re interested in and submit your proposed order through the website.

2. We Review the Details
Our team reviews your selections for completeness, compatibility, and any restaurant-specific requirements. If something appears to be missing or needs clarification, we’ll address it before preparing your estimate.

3. Receive Your Estimate
Auto FX Props will prepare an estimate outlining pricing, anticipated production timing, shipping or delivery details, and installation requirements.

4. Confirm Installation
Your estimate will clearly explain whether installation can be provided by Auto FX Props or whether installation will need to be arranged separately by the customer.

5. Approve & Submit Your Deposit
Once you approve the estimate, the required deposit is submitted to authorize the order.

6. Production Begins
Production begins after the estimate has been approved and the required deposit has been received.

7. Built to Fit Your Project
Because every project can have different equipment, site conditions, and installation requirements, submitting an order through the website is the first step in the process rather than a final purchase. Our review helps make sure the details are right before your order moves into production.

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